Privacy Policy

Effective Date

This Privacy Policy is effective from 27 March 2025.

This Privacy Policy was last updated on 27 March 2025.

Introduction

Digital Mzansi is a website owned and operated by the Digital Service Unit (DSU). Digital Mzansi is committed to protecting user rights and privacy in accordance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, share and protect your personal information which you share with us through your use of the website.

Scope

This Privacy Policy applies to all users who access the Digital Mzansi website through https://digitalmzansi.org/ and applies to the processing of your personal information collected through your interactions with the website. This applies through you signing up to use the website and our use of cookies as further described in this privacy policy.

Personal Information We Collect

Digital Mzansi collects minimal personal information through the signup processes used to create an account. We collect the following personal information:

• Full name and surname
• Email address

We also collect your email address when you sign up to the newsletter or contact us through our email address info@digitalmzansi.org.za.

We also collect non-personal information through our use of cookies. This includes analytical information such as your IP address and browser information.

We do not collect any sensitive personal information as defined in the Protection of Personal Information Act.

This website is intended for use by adults over the age of 18. If you are not over the age of 18 please do not submit any personal information to the website.

How We Use Your Personal Information

We use your personal information to facilitate the signup process and your access to the resources on the website, including the Digital Public Infrastructure Playbook.

We use your email address to send you our newsletter when you have signed up for it and to respond to you when you contact us through info@digitalmzansi.org.za.

We use this analytical information to support the functioning of the website.

Lawful Basis for Processing

We process your personal information as described in this Privacy Policy in accordance with your consent to the processing. You consent to the processing by accepting this privacy policy during the signup process or by using this website.

Sharing of Personal Information

We do not share your personal information with any third-parties whatsoever.

Security Safeguards

We implement technical and organizational measures to protect your data, including:

• Encryption of information submitted through this website.
• Employing HTTPS to protect information transferred through your use of the website.
• Restricting access to your personal information to authorised personnel only.

Data Retention

We retain your personal information solely for the purposes described in this Privacy Policy. Where we no longer require your personal information to achieve these purposes, we shall delete your personal information.

The sole exception to the above is where we are required by law to retain your personal information.

Your Rights

The Protection of Personal Information Act grants you several rights with respect to your personal information. These include the right to:

• Access the personal information we hold about you.
• Request corrections to any personal information we hold about you.
• Request we delete any personal information we hold about you.
• Object to our processing of your personal information.
• Lodge a complaint with the Information Regulator, who may be contacted at POPIAComplaints@inforegulator.org.za.

Your exercising of one or more of the above rights may impact our ability to make the website available and usable to you.

Should you wish to exercise any of these rights, please contact our Information Officer at _________.

Cookies and Tracking

We make use of essential cookies to track session engagement and website functionality.

We do not make use of third-party tracking cookies.

You may disable cookies via your browser settings. This may however affect website performance.

Third Party Links

Our website may contain links to third party websites. We have no control and are not responsible for the privacy practices of these third party websites. Please make sure you read and understand the privacy policies of any third party website we may link to.

Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be communicated to you via a banner when visiting the website. Please ensure that you read the latest version of this Policy.

The latest version of this Policy is displayed under the effective date section at the top of the Policy.

Contact Information

For privacy-related questions or requests: