Roadmap
The MyMzansi Digital Transformation Roadmap sets out the national strategy to transform government services through Digital Public Infrastructure (DPI). It provides a phased plan to improve how residents and organisations interact with government, drive innovation, and ensure no one is left behind in the digital era.
Roadmap Phases
- Phase 1 (2025–2027): Deliver key DPI components with a focus on social protection, digital identity, and unified digital channels. Pilot the Digital ID, Data Exchange, and first government payment and service integration projects.
- Phase 2 (2028–2030): Scale technologies developed in Phase 1 across healthcare, education, business services, and more. Introduce additional innovations and continuously improve the platform based on user feedback.
Initiative 1: Digital Identity
- Project 1.1: Functional Digital ID
- Project 1.2: Verified Document Sharing and Wallet
Initiative 2: Data Exchange
- Project 2.1: Real-Time Data Access for Operations
- Project 2.2: Bulk Data Access for Policy and Research
- Project 2.3: Personalised and Suggested Services
Initiative 3: Digital Payments
- Project 3.1: Instant, Effortless Payments for All
- Project 3.2.1: Improved Government Payments (SASSA)
- Project 3.2.2: G2P Payments Integration into IFMS
Initiative 4: Trusted Digital Channels
- Project 4.1: GOV.ZA Information Portal
- Project 4.2: MyMzansi Platform for Services
- Project 4.3: Integrated HR Management System
Delivery Mechanisms
- Coordination through an effective Inter-Departmental Working Group (IDWG)
- Building a Digital Government Capability
- Unlocking Innovation through Non-Government Ecosystems
- Cross-Cutting Enablers (standards, interoperability, security)
